If you wish to assert your right of withdrawal of 14 days, just send us a letter indicating your willingness to retract, with all the identification (name, surname, contact information, number of the contract, date of subscription ):

By mail to the following address: OVO Energy, Customer Service, 231 rue Saint-Honore, 75001 Paris.

If this period expires on a Saturday, a Sunday, or a bank holiday, it is extended until the next working day.

Any request for withdrawal will result in the withdrawal of the entire subscribed offer, including associated services.